RETROContact support
Email support@retro.llc. Include “Wordie” in the subject, your app and iOS version, the steps that led to the problem and any relevant screenshot. Please do not send passwords, payment details or other unnecessary sensitive information.
Games and progress
For a word, score, streak or sync issue, include the game mode, date, app version and what you expected. A screenshot helps. Keep the app installed while troubleshooting unsynchronized progress.
Subscriptions and purchases
Manage subscriptions in your Apple Account or Google Play subscriptions settings. Removing the app or deleting the Wordie account does not cancel a subscription. Use Restore Purchases where offered; request refunds through the store that processed the purchase.
Privacy and account deletion
On supported iOS versions, use Settings → Privacy & Ads → Manage privacy choices for advertising options, and system Settings for tracking and notifications. To delete your account, use Settings → Delete Account while signed in. Email support if you cannot access the account.