RETROContact support
Email support@retro.llc. Include “Magical Trivia” in the subject, your app and iOS version, the steps that led to the problem and any relevant screenshot. Please do not send passwords, payment details or other unnecessary sensitive information.
Playing and progress
Play the Daily challenge, explore the Practice library or try the A–Z character challenge. Existing premium features are free in the current version. A connection is needed to download new questions; already downloaded play can continue offline and sync later. Keep the app installed until pending progress has synchronized.
Report an answer or question
If an answer should have matched, email the question, what you entered, the date and whether it was Daily, Practice or A–Z. A screenshot can help. Do not include passwords or other sensitive information. We can investigate without promising a change to a completed score.
Account and deletion
Use Profile → Account & sign-in to manage sign-in. Linking a guest account to Apple helps retain access. To delete the account, choose Delete account. A group’s sole owner must transfer ownership or delete the group before deleting the account. Signing out or uninstalling is not account deletion. If you cannot get into the app, email support for help.
Groups and safety
Use respectful names and group descriptions. Where available, open a group’s safety controls to report a group, or a member’s menu to report or block that player. Blocking hides the affected player’s identifying profile and scores from you; it does not erase existing group membership or completed results. You can manage your blocks and leave a group using the available controls. You can also email support with the group name and a brief description of the problem. Do not include unnecessary private information.